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Product Designer, (they/them)
Product Designer, (they/them)
Product Designer, (they/them)
On a Quest to Tell Your Story
Helping startups and brands tell their stories through detailed UX Research & vivid UI Design
Helping startups and brands tell their stories through detailed UX Research & vivid UI Design
Helping startups and brands tell their stories through detailed UX Research & vivid UI Design
Explore My Recent Projects
Explore My Recent Projects
My work blends research, creativity and feedback into pieces that delight, inspire and engage.
Ink Bloom - Writing Community
Taking an early stage startup through deep but rapid user research to find writer's deepest issues. Then leading a team through creating and testing a solution
Early stage UX Research
Agile implementation and team leadership
Prototype development and testing
View Project
Ink Bloom - Writing Community
Taking an early stage startup through deep but rapid user research to find writer's deepest issues. Then leading a team through creating and testing a solution
Early stage UX Research
Agile implementation and team leadership
Prototype development and testing
View Project
Ink Bloom - Writing Community
Taking an early stage startup through deep but rapid user research to find writer's deepest issues. Then leading a team through creating and testing a solution
Early stage UX Research
Agile implementation and team leadership
Prototype development and testing
View Project
FitLocal - Fitness Tracking and Social Platform
Researched and designed messaging and social features to create sustained engagement for a friends and family focused fitness tracking app
Deep UX research led big changes to the platform
Increased engagement between users and on the platform
Comprehensive remimagining of app features
View Project
FitLocal - Fitness Tracking and Social Platform
Researched and designed messaging and social features to create sustained engagement for a friends and family focused fitness tracking app
Deep UX research led big changes to the platform
Increased engagement between users and on the platform
Comprehensive remimagining of app features
View Project
FitLocal - Fitness Tracking and Social Platform
Researched and designed messaging and social features to create sustained engagement for a friends and family focused fitness tracking app
Deep UX research led big changes to the platform
Increased engagement between users and on the platform
Comprehensive remimagining of app features
View Project
Rally Obediance - Dog Training Tracker and Planner
Sole product designer for early stage concept, user and competitor research, user interviews, user persona, design, prototyping and user testing.
Early stage product development
Design system development
User interviews and testing
View Project
Rally Obediance - Dog Training Tracker and Planner
Sole product designer for early stage concept, user and competitor research, user interviews, user persona, design, prototyping and user testing.
Early stage product development
Design system development
User interviews and testing
View Project
Rally Obediance - Dog Training Tracker and Planner
Sole product designer for early stage concept, user and competitor research, user interviews, user persona, design, prototyping and user testing.
Early stage product development
Design system development
User interviews and testing
View Project
CityPups - 5 Day Solo Design Sprint
CityPups is 5 day solo design sprint involved designing the primary interaction with a pet adoption website. The project involved little to no info, requiring siginificant research to get started.
Rapid turnaround
Early stage project research and devolopment
Design sprint with little information
View Project
CityPups - 5 Day Solo Design Sprint
CityPups is 5 day solo design sprint involved designing the primary interaction with a pet adoption website. The project involved little to no info, requiring siginificant research to get started.
Rapid turnaround
Early stage project research and devolopment
Design sprint with little information
View Project
CityPups - 5 Day Solo Design Sprint
CityPups is 5 day solo design sprint involved designing the primary interaction with a pet adoption website. The project involved little to no info, requiring siginificant research to get started.
Rapid turnaround
Early stage project research and devolopment
Design sprint with little information
View Project
Titanium Syn
Titanium Syn
Titanium Syn
Titanium Syn
Wizard
Wizard
Wizard
Wizard
(Product designer)
(Product designer)
(Product designer)
, 12
, 12
, 12
, 12
CLASS & LEVEL
web design &
customer service
web design &
customer service
web design &
customer service
web design &
customer service
BACKGROUND
Titanium
Titanium
Titanium
Titanium
PLAYER NAME
Harpers
Harpers
Harpers
FACTION
chaotic good
chaotic good
chaotic good
ALIGNMENT
118,498
118,498
118,498
118,498
EXPERIENCE POINTS
STRENGTH
12
1
1
DEXTERITY
14
2
CONSTITUTION
8
-1
WISDOM
14
2
INTELLIGENCE
20
5
CHARISMA
16
3
I’m a Product Designer, my pronouns are they/them, and I’m telling company stories by digging deep into the psyche of your customer and splashing the solution to their needs on a screen. I believe hard data, psychology and creativity must blend to create the most compelling product.
I’ve been doing some form of UI design for the past 15 years, starting with building a Wordpress blog from scratch for my Italian Greyhound, Pippin, when I was a teenager. Since then, my career has become more professional but my pets no less ridiculous. Currently I’m working towards making the switch to a full time Product Designer position after realizing it’s the part of all my past careers that has set me on fire in a good way.
Most of my awards have been in writing so far, but I've decided to take my career in another direction. I hold a certification of completion from the UI/UX track at Springboard.
When I’m not bashing out wireframes or metaphorically cracking open people’s skulls to read their brains, I can be found tangling yarn in a variety of fiber arts, taking said yarn away from a variety of cats, dressing several small dogs in sweaters I made them, playing with one very poofy parti poodle, and sketching with ink and painting with watercolor.
Skills
Product Design
Product Design
Product Design
Usability Testing
Usability Testing
Usability Testing
User Research
User Research
User Research
User-Centered Design
User-Centered Design
User-Centered Design
User Testing
User Testing
User Testing
User Experience
User Experience
User Experience
UX Research
UX Research
UX Research
UX Design
UX Design
UX Design
UI Design
UI Design
UI Design
Design Sprint
Design Sprint
Design Sprint
Leadership
Leadership
Leadership
Agile Methodology
Agile Methodology
Agile Methodology
Interaction Design
Interaction Design
Interaction Design
Design Systems
Design Systems
Design Systems
+ More
+ More
+ More
Process
My goal is to uncover what the customer really wants, vs. what they say they want. How do we blend business needs with customer demands? With research, creativity and a dash of magic.
01
Discover
Interview company stakeholders to understand goals for the current project and overall growth. Collect data about the ideal user and primary competitors. Develop a problem hypothesis.
Define
Select the best users to interview and begin to collect their feedback about the current problem hypothesis. Refine the hypothesis into a solid theory to begin development of user persona and first wireframes.
02
Develop
Ideate based on interview results. Decide on red routes, bang out wireframes for them, develop lofi prototypes and test them with real, live people. Iterate based on test results. Rinse and repeat as often as necessary.
03
Deliver
Either transfer all files to the client or work with developers to bring the project to life! My own front-end development knowledge, while rather meager, does help with the communication with developers.
04
01
Discover
Interview company stakeholders to understand goals for the current project and overall growth. Collect data about the ideal user and primary competitors. Develop a problem hypothesis.
Define
Select the best users to interview and begin to collect their feedback about the current problem hypothesis. Refine the hypothesis into a solid theory to begin development of user persona and first wireframes.
02
Develop
Ideate based on interview results. Decide on red routes, bang out wireframes for them, develop lofi prototypes and test them with real, live people. Iterate based on test results. Rinse and repeat as often as necessary.
03
Deliver
Either transfer all files to the client or work with developers to bring the project to life! My own front-end development knowledge, while rather meager, does help with the communication with developers.
04
01
Discover
Interview company stakeholders to understand goals for the current project and overall growth. Collect data about the ideal user and primary competitors. Develop a problem hypothesis.
Define
Select the best users to interview and begin to collect their feedback about the current problem hypothesis. Refine the hypothesis into a solid theory to begin development of user persona and first wireframes.
02
Develop
Ideate based on interview results. Decide on red routes, bang out wireframes for them, develop lofi prototypes and test them with real, live people. Iterate based on test results. Rinse and repeat as often as necessary.
03
Deliver
Either transfer all files to the client or work with developers to bring the project to life! My own front-end development knowledge, while rather meager, does help with the communication with developers.
04
01
Discover
Interview company stakeholders to understand goals for the current project and overall growth. Collect data about the ideal user and primary competitors. Develop a problem hypothesis.
Define
Select the best users to interview and begin to collect their feedback about the current problem hypothesis. Refine the hypothesis into a solid theory to begin development of user persona and first wireframes.
02
Develop
Ideate based on interview results. Decide on red routes, bang out wireframes for them, develop lofi prototypes and test them with real, live people. Iterate based on test results. Rinse and repeat as often as necessary.
03
Deliver
Either transfer all files to the client or work with developers to bring the project to life! My own front-end development knowledge, while rather meager, does help with the communication with developers.
04
Process
My goal is to uncover what the customer really wants, vs. what they say they want. How do we blend business needs with customer demands? With research, creativity and a dash of magic.
01
Discover
Interview company stakeholders to understand goals for the current project and overall growth. Collect data about the ideal user and primary competitors. Develop a problem hypothesis.
Define
Select the best users to interview and begin to collect their feedback about the current problem hypothesis. Refine the hypothesis into a solid theory to begin development of user persona and first wireframes.
02
Develop
Ideate based on interview results. Decide on red routes, bang out wireframes for them, develop lofi prototypes and test them with real, live people. Iterate based on test results. Rinse and repeat as often as necessary.
03
Deliver
Either transfer all files to the client or work with developers to bring the project to life! My own front-end development knowledge, while rather meager, does help with the communication with developers.
04
01
Discover
Interview company stakeholders to understand goals for the current project and overall growth. Collect data about the ideal user and primary competitors. Develop a problem hypothesis.
Define
Select the best users to interview and begin to collect their feedback about the current problem hypothesis. Refine the hypothesis into a solid theory to begin development of user persona and first wireframes.
02
Develop
Ideate based on interview results. Decide on red routes, bang out wireframes for them, develop lofi prototypes and test them with real, live people. Iterate based on test results. Rinse and repeat as often as necessary.
03
Deliver
Either transfer all files to the client or work with developers to bring the project to life! My own front-end development knowledge, while rather meager, does help with the communication with developers.
04
01
Discover
Interview company stakeholders to understand goals for the current project and overall growth. Collect data about the ideal user and primary competitors. Develop a problem hypothesis.
Define
Select the best users to interview and begin to collect their feedback about the current problem hypothesis. Refine the hypothesis into a solid theory to begin development of user persona and first wireframes.
02
Develop
Ideate based on interview results. Decide on red routes, bang out wireframes for them, develop lofi prototypes and test them with real, live people. Iterate based on test results. Rinse and repeat as often as necessary.
03
Deliver
Either transfer all files to the client or work with developers to bring the project to life! My own front-end development knowledge, while rather meager, does help with the communication with developers.
04
01
Discover
Interview company stakeholders to understand goals for the current project and overall growth. Collect data about the ideal user and primary competitors. Develop a problem hypothesis.
Define
Select the best users to interview and begin to collect their feedback about the current problem hypothesis. Refine the hypothesis into a solid theory to begin development of user persona and first wireframes.
02
Develop
Ideate based on interview results. Decide on red routes, bang out wireframes for them, develop lofi prototypes and test them with real, live people. Iterate based on test results. Rinse and repeat as often as necessary.
03
Deliver
Either transfer all files to the client or work with developers to bring the project to life! My own front-end development knowledge, while rather meager, does help with the communication with developers.
04
Process
My goal is to uncover what the customer really wants, vs. what they say they want. How do we blend business needs with customer demands? With research, creativity and a dash of magic.
01
Discover
Brainstorming sessions in order to take their needs and company goals into account. Define the scope and objectives of the project and lays a fundamental foundation for everything that comes after.
Develop
Define the user experience, test and evaluate design concepts, and analyze how your designs will inform behavior and effect the experience of the user.
03
Define
Gather additional information about the ideal client, market opportunities and design sprint. Getting direct feedback from users themselves through user surveys and field activities.
02
Deliver
Determine design patterns, elements of template pages, different framework options, and work with developers to test design functionality.
04
Experience
Senior Policy Services Representative
Senior Policy Services Representative
Texas Windstorm Insurance Association
Texas Windstorm Insurance Association
July 2018 - Present
July 2018 - Present
Product Designer | Trainer
Product Designer | Trainer
Beyond Gluten-Free
Beyond Gluten-Free
Oct 2017 - Sep 2018
Oct 2017 - Sep 2018
Manager of Marketing
Manager of Marketing
SchooLinks
SchooLinks
Jul 2016 - Mar 2017
Jul 2016 - Mar 2017
Web Designer | Freelance Writer
Web Designer | Freelance Writer
The Moxie Writer
The Moxie Writer
Mar 2008 - Jun 2016
Mar 2008 - Jun 2016
I'm your next hire, AMA
What is your design process?
I love the Agile Methodology. Personally I use it more like a guideline than a religion, but it's absurdly helpful. In short: - Research - Ideate - Build - Test - Iterate - Test And keep up whatever combo of iterations, researching, ideating and testing is needed. Just get that MVP out as fast as possible and TEST IT. I think pretty highly of myself, but frankly I don't know crap about what other people want. I need them to tell me. Then I'll make it work for them.
What is your design process?
What is your design process?
I love the Agile Methodology. Personally I use it more like a guideline than a religion, but it's absurdly helpful. In short: - Research - Ideate - Build - Test - Iterate - Test And keep up whatever combo of iterations, researching, ideating and testing is needed. Just get that MVP out as fast as possible and TEST IT. I think pretty highly of myself, but frankly I don't know crap about what other people want. I need them to tell me. Then I'll make it work for them.
What tools and software do you use for product design?
What tools and software do you use for product design?
What tools and software do you use for product design?
How do you measure the success of your designs?
How do you measure the success of your designs?
How do you measure the success of your designs?
How are you so cool?
How are you so cool?
How are you so cool?
My Off-Duty Artistic Adventures
My Off-Duty Artistic Adventures
Follow me on Instagram @arttitan_
Follow me on Instagram @arttitan_